Policies

Massage Therapy Treatments

  • If you fail to call before canceling an appointment, you will be billed the full price of the treatment scheduled. This time was specifically reserved for your appointment, so the courtesy of 24 hours notice for cancellation or rescheduling is appreciated.
  • For all new clients, 90-minute appointment or longer, couples, and packages: Your appointment must be held on a credit card. If you fail to give less than 6 business hour notice of cancellation, you will be charged full price for the treatment scheduled. If it is a morning appointment, we must receive your call by the afternoon before to avoid the fee.
  • For all existing clients; if you fail to give less than 1 business hour notice of cancellation, you will be billed the full price of the treatment scheduled. If it is a morning appointment, we must receive your call by the afternoon before to avoid the fee.
  • Bounced checks will incur a $25.00 fee for which a bill will be sent. Until the fee is paid, no more appointments will be scheduled.

Treatment Policies and Etiquette

These policies are in place for your personal protection as well as for the professional dignity of the therapist. You will receive personal instructions on what clothing to remove and how to prepare for the treatment.

Please follow those instructions as well as the guidelines that follow:

  • Always wait for the therapist to leave the room before getting undressed. Keep a lower undergarment on and cover yourself with the sheet as instructed. You will not be exposed by the therapist during the treatment, and you should not attempt to expose yourself. Please do not get off the table at the end of the treatment until the therapist has left the room.
  • At no time will any sexual comments, suggestions, activities, or requests be tolerated. If this term is violated, the therapist has the right to end the session, full payment is required, and no further treatments will be scheduled. This is a zero tolerance policy.

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